Changes and Returns

Talleres de los Ballesteros has a change and return policy as long as the piece is returned free of damage within 30 days after purchase.

.925 sterling silver jewelry with 24K rose or yellow gold has a 6-month guarantee, which is the approximate duration of the original polish.

Returns are processed only with a credit memo from the store, meaning you can get the same product or a different product at any of our stores. We do not give returns in cash, credit cards or cheques.

A purchase ticket must be provided for any repair, change or return.

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